Contact Us

We’d like to hear from you!

San Antonio

18545 Sigma Rd.
San Antonio, Texas 78258

Phone
(210) 764-1233

Fax

(210) 764-1266

Tyler

13207 State Highway 155 S.
Tyler, TX 75703

Phone
(903) 509-0444

Fax

(903) 509-0445

Dallas

9696 Skillman St. Ste#170
Dallas, TX 75243

Phone
(972) 669-1188

Fax

(972) 680-9602

San Antonio Office

Operations Leader
Missy Anzaldua
[email protected]
Ext 7439

HR Specialist 
Veronica Calderon
[email protected]

Ext 7450

Commercial

Vice President Commercial Lines/Broker
David Winkley
[email protected]
Ext 7440

P&C Underwriter
Karen Jones
[email protected]
Ext 7452

P&C Underwriter
Mende Trout
[email protected]
Ext 7420

Commercial Lines Broker
Brett Cahill
[email protected]
Ext 7449

P&C Underwriter
Casey Meyers
[email protected]
Ext 7409

P&C Underwriter
Belinda Allen
[email protected]
Ext 7441

Commercial Lines Broker
Chris Contreras
[email protected]
Ext 7425

Senior Commercial Lines Broker
Debbie Grimsley
[email protected]
Ext 7411

Commercial Lines Broker
Tyler Haecker
[email protected]
Ext 7484

P&C Underwriter (Renewals)
Julia Tijerina
[email protected]
Ext 7468

P&C Underwriter (Renewals)
Dolores Garcia
[email protected]
Ext 7454

P&C Underwriter (Renewals)
Celia Uribe
[email protected]
Ext 7451

P&C Underwriter (Renewals)
Kathy Howie
[email protected]
Ext 7444

P&C Underwriter (Renewals)
Valerie Gilbert
[email protected]
Ext 7405

Technician
David Longoria
[email protected]
Ext 7419

P&C Associate
Mary Menchaca
[email protected]
Ext 7414

P&C Associate
Susan Stephenson
[email protected]
Ext 7448

Senior Commercial Lines Associate
Veronica Pierce
[email protected]
Ext 7443

P&C Associate
Melanie Williams
[email protected]
Ext 7403

P&C Associate
Cara Robinson
[email protected]
Ext 7401

P&C Associate
Elaine Zaragoza
[email protected]
Ext 7413

P&C Brokerage Associate 
Makensie Gilson
[email protected]
Ext 7410

Personal Lines

Vice President Personal Lines
Carolyn Fey
[email protected]
Ext 7446

Senior Underwriter – North Texas
Matthew Carroll
[email protected]
Ext 7498

Underwriter – North Texas
Melissa Alderman
[email protected]
Ext 7416

Associate – North Texas
Linda Longoria
[email protected]
Ext 7434

Senior Underwriter 
Kendra Abercrombie
[email protected]
Ext 7423

Underwriter 
Stella Casarez
[email protected]
Ext 7430

Technician
Cindy Rodriguez
[email protected]
Ext 7435

Technician
Gilda Gutierrez
[email protected]
Ext 7432

Senior Underwriter – South Texas
Erik Samora
[email protected]
Ext 7473

Underwriter – Southeast Texas
Jeryl Gates
[email protected]
Ext 7429

Senior Associate – South Texas
Martha Dennis
[email protected]
Ext 7459

Accounting

Accounting Leader
Teresa Escobar
[email protected]
Ext 7412

Senior Staff Accountant
Stephanie Rodriguez
[email protected]
Ext 7433

Staff Accountant
Alicia Dale
[email protected]
Ext 7465

Senior Commercial Lines Accounting Associate
Lydia Dalton
[email protected]
Ext 7464

Commercial Lines Accounting Team Leader
Howard Kerby
[email protected]
Ext 7442

Customer Service
Carmen Castoreno
[email protected]
Ext 7436

Customer Service
Gabriele McClain
[email protected]
Ext 7421

TSG Premium Finance, LLC

Premium Finance Manager
Veronica Alcala
[email protected]
Ext 7460

TSGPF Associate
Lydia Dalton
[email protected]
Ext 7464

TSGPF Associate
Nilza Britton
[email protected]
Ext 7478

TSGPF Associate
Kimberly Martin
[email protected]
Ext 7486

Customer Service

Customer Services Specialist
Sandra Mueller
[email protected]
Ext 7400

Customer Services Specialist
Ashley Zuehl
[email protected]
Ext 7461

Marketing

West/Central
Larry Thompson
Marketing Director 
[email protected]
(806) 438-2741

Tyler Agents/NE Texas
Tammy Hutchison Tabor
District Manager
[email protected]ecgen.com
(903) 720-9380

North Texas, Gulf Coast
Anne Watkins
Senior District Manager   
[email protected]
(817) 689-1130

South Texas
Robert Salinas
Senior District Manager
[email protected]
(210) 324-7520

Marketing Representative
Stirling Phillips
[email protected]
210-489-7428

Inside Sales Specialist
Drake DeWell
[email protected]
Ext 7407

Inside Sales Specialist
Brett Ray
[email protected]
Ext 7456

Marketing Associate
Michelle Tichenor-Mukai
[email protected]
Ext 7422

If you have any questions or would like to speak to a Marketing Representative immediately, please contact Michelle Tichenor-Mukai at 210-764-1233 x 7422 or by email at [email protected]

Claims Management

Claims/Compliance Manager
Sheila Wilkins
[email protected]
Ext 7472

Tyler Office

Vice President
Randle Loving
[email protected]
Ext 5802

Operations Leader
Kristi Webb
[email protected]
Ext 5814.

Excess & Surplus Underwriting

P&C Underwriter
Cindy Garvey       
[email protected]

Ext 5817

UW Associate
Laurie Lewis
[email protected]
Ext 5858

P&C Underwriter
Cathy Roberts
[email protected]
Ext 5821

New Business Underwriter 
Kristy Vine         
[email protected]

Ext 5852

P&C and Garage Underwriter 
Cheryl Etheredge          
[email protected]

Ext 5804

P&C and Garage Underwriter 
Kimberly Harper
[email protected]

Ext 7480

P&C Associate
Samantha Kovach
[email protected]

Ext 5809

Associate
Kerry Fontaine
[email protected]
Ext 5851

Technician
Brianna Evans
[email protected]
Ext 5813

Dallas Office

972-669-1188

Operations Leader/
Claims Manager
Laura Rodriguez
[email protected]

Agent Admin
Lexi Gonzales
[email protected]

Personal Lines Underwriter
Estella Gonzales
[email protected]

Personal Lines Underwriter
Diana Ramos
[email protected]

Personal Lines Associate
Astrid Rostro-Torres
[email protected]

Accounting Associate
Jessica Connaroe
[email protected]

P&C Underwriter
Suzie Frazier
[email protected]

P&C Underwriter
Betty Stringer
[email protected]

P&C Underwriter
Shannon Davis
[email protected]

P&C Underwriter
Donald Fisher
[email protected]

P&C Underwriter (Renewals)
Kala Gannaway
[email protected]

Accounting Associate
Brianna Walters
[email protected]

CL Technician
Abby Gonzales
[email protected]

P&C Underwriter Associate
Debra Kern
[email protected]

P&C Underwriter Associate
Georgette Yuoh
[email protected]

P&C Underwriter Associate
Tami Dixon
[email protected]

Renewal Underwriter
Maria Rostro
[email protected]