If you have already filed a claim and need to check status of your claim, you may contact the company directly; please refer to the information listed below. To ensure timely assistance; please have your policy number
and/or claim number available.
Personal Lines Claims (Homeowners, Dwelling & Mobilehomes)
- Aegis (Ranchers & Farmers, Republic Lloyds, Republic Vanguard): 1-800-233-2160
- American Reliable and Voyager: 1-800-245-1505
- Colonial Lloyds: 1-866-522-0361
- Certain Underwriters @ Lloyds London: 1-800-714-6789 (request Claims Department) or request status via email at:
claimstatus@txsecgen.com
- Scottsdale: 1-800-423-7675
For all other companies please contact your local agent.
Agents checking status:
TSG Claims strives to provide quality service for our customers. When TSG Claims receives Adjuster information [name, phone number or email] this information will appear on the main claim screen of the Insured’s
policy. An Agent may also submit a request for status to our Claims department by email at
claimstatus@txsecgen.com .
Please allow up to 72 hours for your loss to be received. An adjuster will be in contact with you once it has been received and filed.
Commercial Lines Claims
- Admiral: 1-856-429-9200
- American Empire: 1-800-523-5545
- Arch Specialty: 1-877-688-2724
- Atlantic Casualty: 1-877-222-5522
- Century Surety: 1-888-651-6424
- Colonial Specialty: 1-855-225-7204
- Endurance: 1-877-676-7575
- Essex (Cargo): 1-800-362-7535
- Evanston (Claims-Markel): 1-800-362-7535
- Great American: 1-800-545-4269
- Hallmark: 1-800-677-5170
- ICAT: 1-866-789-4228
- Markel: 1-800-362-7535
- MT Vernon: 1-866-523-5545
- National General: 1-800-468-3466
- Nautilus: 1-800-358-5178
- Safehold: 1-800-393-8104
- Scottsdale: 1-800-423-7675
- United Specialty: 1-800-878-7389
- USLI: 1-888-523-5545
- Westchester / Chubb: 1-800-252-4670