If you have already filed a claim and need to check status of your claim, you may contact the company directly; please refer to the information listed below. To ensure timely assistance; please have your policy number and/or claim number available.
- Aegis (Ranchers & Farmers, Republic Lloyds, Republic Vanguard): 1-800-233-2160
- American Reliable and Voyager: 1-800-245-1505
- Colonial Lloyds: 1-866-857-5559
- Certain Underwriters @ Lloyds London: 1-800-714-6789 (request Claims Department) or request status via email at: claims@txsecgen.com
For all other companies please contact your local agent.
Agents checking status:
TSG Claims strives to provide quality service for our customers. When TSG Claims receives Adjuster information [name, phone number or email] this information will appear on the main claim screen of the Insured’s policy. An Agent may also submit a request for status to our Claims department by email at claims@txsecgen.com .
Please allow up to 72 hours for your loss to be received. An adjuster will be in contact with you once it has been received and filed.